Privacy Policy

Gradient Solutions Corporation (“Gradient,” “we,” “us,” or “our”) maintains this website (the “Site”) for general business information, education, and communication.

This Privacy Statement explains how information may be collected and used through the Site. The Terms & Conditions govern access to and use of the Site. By accessing or using the Site, you agree to these Terms & Conditions. If you do not agree, you should not use the Site.

Privacy Statement

Information We Collect

You may browse the Site without directly providing personal information to Gradient.

We may collect information that you voluntarily provide when you contact us, submit a form, subscribe to communications, or otherwise interact with the Site. This information may include:

Your name;

Your organization;

Your business email address;

The contents of your message; and

Other information you voluntarily provide in a communication.

The Site and the service providers supporting it may also automatically collect limited technical and usage information, such as:

Internet Protocol address;

Browser and device type;

Operating system;

Date and time of access;

Pages or features accessed;

Referring website or source;

General location derived from technical information;

Cookie or similar technology identifiers; and

Information relating to Site operation, performance, and security.

Please do not submit confidential, privileged, protected, or sensitive information through the Site or a general website contact form.

Use of Information

We may use information collected through the Site to:

Respond to inquiries and communications;

Provide requested information;

Communicate about Gradient and its services;

Maintain business contact records;

Operate, administer, maintain, and improve the Site;

Understand Site usage and performance;

Protect the security and integrity of the Site;

Detect or respond to fraud, misuse, or technical problems;

Maintain appropriate business and legal records;

Comply with applicable laws and legal processes; and

Protect Gradient’s rights, property, personnel, and operations.

We may occasionally send business-related news, updates, event information, or other communications that we believe may be relevant to the recipient. Recipients may opt out of promotional email communications by following the unsubscribe instructions included in the communication or by contacting Gradient.

An opt-out from promotional communications will not prevent Gradient from sending non-promotional communications relating to an inquiry, an existing business relationship, legal matters, security matters, or other necessary business communications.

Disclosure Information

Gradient may permit authorized personnel to access information as reasonably necessary for legitimate business purposes.

We may also disclose information to companies that support our website or business operations, including providers of:

Website hosting and functionality;

Forms and communications;

Data storage and backup;

Analytics and performance measurement;

Information technology and security; and

Other administrative or operational services.

The particular service providers used by Gradient may change from time to time. A change from one provider to another will not necessarily result in a revision to this Privacy Statement when the categories of information collected and the purposes for which the information is used remain materially the same.

We may also disclose information when we reasonably believe disclosure is necessary or appropriate to:

Comply with applicable law, regulation, court order, subpoena, or other legal process;

Respond to a lawful governmental request;

Enforce an agreement or protect legal rights;

Investigate fraud, security incidents, misuse, or unlawful conduct; or

Protect the safety, property, or operations of Gradient or others.

Gradient does not sell personal information collected through the Site.

We may use information collected through the Site to:

Respond to inquiries and communications;

Provide requested information;

Communicate about Gradient and its services;

Maintain business contact records;

Operate, administer, maintain, and improve the Site;

Understand Site usage and performance;

Protect the security and integrity of the Site;

Detect or respond to fraud, misuse, or technical problems;

Maintain appropriate business and legal records;

Comply with applicable laws and legal processes; and

Protect Gradient’s rights, property, personnel, and operations.

Cookies and Similar Technologies

The Site and its service providers may use cookies, scripts, tags, local storage, pixels, or similar technologies to:

Operate and display the Site;

Provide Site features;

Maintain Site security;

Detect malicious or fraudulent activity;

Remember visitor preferences;

Diagnose technical issues;

Measure Site performance; and

Understand general Site usage.

Some technologies may be necessary for the Site to function properly. Others may support optional features, analytics, or performance measurement.

Visitors may be able to control certain technologies through Site cookie settings or browser settings. Blocking or deleting cookies may affect the operation or availability of some Site features.

Security

Gradient uses reasonable administrative, technical, and organizational measures designed to protect information collected through the Site.

No website, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure. Gradient therefore cannot guarantee the absolute security of information transmitted through or stored in connection with the Site.

If you believe that information submitted through the Site has been accessed, used, or disclosed without authorization, please contact Gradient and include “Security Concern” in the subject line

Retention

Gradient may retain information collected through the Site for as long as reasonably necessary for the purposes for which it was collected, including responding to communications, maintaining business records, supporting Site operations, complying with legal obligations, resolving disputes, and protecting legal rights.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

This Privacy Statement applies to information collected through the public Site. Information governed by a separate written agreement is subject to the applicable provisions of that agreement.

Your Choices

You may contact Gradient to:

Correct or update contact information;

Request that Gradient delete contact information, where appropriate;

Opt out of promotional communications; or

Ask a question about this Privacy Statement.

Gradient may retain information when reasonably necessary for legal, security, recordkeeping, dispute-resolution, or other legitimate business purposes.

Your Choices

You may contact Gradient to:

Correct or update contact information;

Request that Gradient delete contact information, where appropriate;

Opt out of promotional communications; or

Ask a question about this Privacy Statement.

Gradient may retain information when reasonably necessary for legal, security, recordkeeping, dispute-resolution, or other legitimate business purposes.

Third-Party Websites

The Site may contain links to websites, platforms, resources, or services operated by third parties.

Links are provided for convenience and informational purposes. The appearance of a link does not necessarily mean that Gradient endorses, sponsors, controls, recommends, or is affiliated with the third party.

Gradient is not responsible for the availability, content, security, accuracy, or privacy practices of third-party websites or services. Access to and use of a third-party website are at the visitor’s own risk and are governed by the third party’s terms and privacy practices.

Website Terms & Conditions

General Informational Purpose

The content of the Site is provided for general informational and educational purposes only.

Nothing on the Site constitutes professional advice, a professional opinion, a recommendation concerning a particular matter, or a substitute for advice based on the facts and circumstances of a specific situation.

Visitors should not act or refrain from acting solely in reliance on information available through the Site.

No Professional Relationship

Accessing the Site, downloading Site content, submitting a general inquiry, or communicating through a Site form does not create a client, advisory, fiduciary, confidential, or other professional relationship between the visitor and Gradient.

Information submitted through a public website form should not be considered confidential unless Gradient has expressly agreed otherwise in writing.

Where Gradient and another party have entered into a separate written agreement, that agreement controls with respect to its subject matter.

Accuracy and Availability

Gradient may update, modify, remove, or discontinue Site content or functionality at any time without notice.

Although Gradient may use reasonable efforts to provide useful and accurate information, Gradient does not warrant that Site content is complete, current, accurate, suitable, or free from errors or omissions.

Information available through the Site may become outdated, and Gradient has no obligation to update any particular content.

Unless otherwise stated, the Site and its contents—including text, graphics, photographs, images, designs, layouts, logos, icons, audio, video, downloads, and other materials—are owned by or licensed to Gradient and are protected by applicable intellectual property laws.

You may view, download, or print reasonable portions of Site content solely for your own internal, noncommercial, informational use, provided that you retain all copyright, trademark, and other proprietary notices.

Without Gradient’s prior written permission, you may not:

Copy, reproduce, republish, or distribute Site content;

Modify, adapt, translate, or create derivative works from Site content;

Publicly display or perform Site content;

Sell, license, sublicense, or commercially exploit Site content;

Use Site content in advertising or promotional materials;

Remove proprietary notices; or

Represent Site content as your own.

No license or other right in Site content is granted except for the limited permission expressly stated above.

Trademarks

Gradient’s name, logos, service names, designs, slogans, graphics, and other brand identifiers are trademarks, service marks, trade names, or trade dress owned by or licensed to Gradient.

They may not be copied, imitated, displayed, or used without Gradient’s prior written permission.

Other company names, product names, logos, and trademarks appearing on the Site belong to their respective owners. Their appearance does not necessarily indicate sponsorship, endorsement, affiliation, or approval.

Acceptable Use

You may use the Site only for lawful purposes.

You may not:

Attempt to gain unauthorized access to the Site or related systems;

Interfere with the operation, availability, or security of the Site;

Introduce viruses, malicious code, or harmful technology;

Use the Site to violate applicable law or the rights of another person;

Misrepresent your identity or affiliation with another person or organization;

Use automated means to extract or copy Site content in a manner that burdens the Site or circumvents access controls;

Attempt to test or probe Site vulnerabilities without written authorization; or

Use Gradient’s name or content in a way that falsely suggests endorsement, sponsorship, or affiliation.

Gradient may restrict or terminate access to the Site when it reasonably believes these Terms & Conditions have been violated.

Linking to the Site

You may link to the Site’s public home page in a fair and lawful manner that does not damage Gradient’s reputation or suggest an affiliation, approval, sponsorship, or endorsement that does not exist.

You may not frame, mirror, reproduce, or display the Site within another website or service without Gradient’s prior written permission.

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT, MATERIALS, FEATURES, AND SERVICES AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

GRADIENT DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Gradient does not warrant that:

The Site will be uninterrupted, timely, secure, or error-free;

Defects will be corrected;

The Site or the systems making it available will be free from viruses or other harmful components; or

Information obtained through the Site will meet a visitor’s particular needs or expectations.

Some jurisdictions do not permit the exclusion of certain warranties. In those jurisdictions, the exclusions above apply only to the extent permitted by law.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GRADIENT AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO:

Access to or use of the Site;

Inability to access or use the Site;

Reliance on Site content;

Errors or omissions in Site content;

Third-party websites or services;

Unauthorized access to or alteration of transmissions or information; or

Viruses, malicious code, or other harmful technology.

This limitation includes, without limitation, loss of data, revenue, profits, business opportunity, goodwill, or anticipated savings, even when Gradient has been advised that such damages are possible.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.

Changes to This Statement and These Terms

Gradient may revise this Privacy Statement and these Terms & Conditions by posting an updated version on the Site.

Gradient may change individual technology or service providers without revising this document when the change does not materially alter the categories of information collected, the purposes for which information is used, or Gradient’s disclosure practices.

Governing Law

These Terms & Conditions and any dispute arising solely from access to or use of the Site are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.

Any separate written agreement between Gradient and another party may contain different governing-law, jurisdiction, dispute-resolution, or other provisions. The separate written agreement controls with respect to its subject matter.

Severability

If any provision of these Terms & Conditions is found invalid or unenforceable, that provision will be enforced to the greatest extent permitted by law, and the remaining provisions will remain in effect.

Contact Information

Questions about this Privacy Statement, Terms & Conditions, or information submitted through the Site may be directed to:

Gradient Solutions Corporation
P.O. Box 147
Mansfield, Texas 76063

Email: info@gogradient.com
Telephone: (817) 795-1605

Please include “Privacy Inquiry,” “Security Concern,” or “Website Terms” in the subject line, as appropriate.